Letter from Endesa monopoly to a user canary His response
Thursday, February 3, 2011
Guy With One Nipple Pierced
"Dear Sir:
Endesa will come soon to replace your electric meter with a new one has remote management capabilities, in compliance current legislation (RD 1110/2007 1110/2007 of 24 August and TC/3860/2007 Order of 28 December). The new system will allow remote management and other functions remote reading of consumption.
Endesa will come soon to replace your electric meter with a new one has remote management capabilities, in compliance current legislation (RD 1110/2007 1110/2007 of 24 August and TC/3860/2007 Order of 28 December). The new system will allow remote management and other functions remote reading of consumption.
The replacement cost will be borne by Endesa and you only have to pay a sum of Down Rights, which as stated in current law amounts to 9.04 euros. Moreover, the monthly cost of renting the counter to apply will be from 0.81 euros.
If you need any clarification on the replacement or you have any questions, please contact us, please contact the Telephone Service of Endesa Electricity Distribution 902 509 600 902 509 600. We will be happy to help.
Thanking you in advance for your cooperation, Sincerely. "
II (response)
"Dear Sirs, Endesa Distribution: I received your kind letter of attorney ( because they do not put) in which I reported a series of facts based, of course, that like monopoly you always do what comes of electrons and we, as members of the flock of sheep necessarily honorable consumers, we have the unique option of paying joyful.
because I am writing this letter in I have sent text, as many thousands of consumers, I suppose, there are some issues that I have fallen into a stupor, catatonia and wonder. Or put another way, I have blown leads you.
Because we'll see. You kindly tell me they will do to change "my" electric meter. A rather curious because it is in the breakdown of the bill that I pay every month you will pay a fee for the rental counter. I say, how could they have paid rent for something that was mine? Have they engaged you, my dear monopoly in an involuntary little bug that I have wrongly been charging a modest but significant amount over the past years?
Because we'll see. You kindly tell me they will do to change "my" electric meter. A rather curious because it is in the breakdown of the bill that I pay every month you will pay a fee for the rental counter. I say, how could they have paid rent for something that was mine? Have they engaged you, my dear monopoly in an involuntary little bug that I have wrongly been charging a modest but significant amount over the past years?
I go ahead with the letter and I have observed that the new meter you can read from a distance (ie, more people unemployed, I fear, damn technology) which, as easily understand, users refanfinfla us. Put another way, I do not care if you read the meter to a foot or from the fifth chimbambas, provided that the readings are the real ones.
add that the cost of the replacement-in legal compliance, shall be paid by Endesa. And I say I would not generate much we charged at us for something we have neither requested nor need to damn us. In other words, I appreciate the information but I find it irrelevant. What fills me with wonder is that I indicate that "only" have to pay "an amount for hooking rights as current law amounts to 9.04 euros. " Let's see, my monopoly, how are we going to charge users a resignation of a release order that neither we, nor have we hired? Because I say that because you are out of the flow of electrons to change the timers, as they could to change those power towers colorful fun with us so generously graced the highways to improve our tourist image, "I have my ? That's right hook, which should be a more complex matter that Roman law is a chargeable event occurs when a user is enlisted in the network for the first time or do it again after you have cut the light by default. But how can you engage in a consumer receivable has not been disengaged, that is current in its payments and has a current contract with you for the supply under conditions agreed?
is that if we consider that you have a guess, 600,000 users in the Canary Islands, almost ten euros apiece, will be bagged and who does not want the thing about six million, there are months that did not win one, believe me, even president of government and also carried Wing 80,000 a year free of dust (although I am not aware of straw) charge to do lobbying for some of large English companies.
What I decays and completely is to add "I guess trying to turn the letter in a Kafka story, that the monthly cost of renting the counter to apply (a slip because syntactic in any case you want to say • the monthly cost to implement the rental counter is of 0.81 euros ...·). A veeeeerrr. If the counter is my will I will pay you 0.81 per month? Or is that really the counter is of who that is, of you, and kindly inform me that I was going to charge this small monthly fee?. And if you, What principles are talking about "My" counter?
Dear friends of the monopoly. There are bundled. The counter is yours. I was before and it is now. So I rent and charged before going to charge me now. And you change it by law, so that this claim ten euro charge to users is simply that I find out the legs of the pot and add a little nose to the matter. Especially because it really is silent in your kind letter in the letters, as in life, is more important what is silent that what counts, is that the new counter technologically advanced than we are offline for their unilateral decision will allow their Lordships detect those user-homes, offices, bars, restaurants and others that are consuming slightly above the contracted power. Or put another way, that consumers who have a contract with you power 5 kw and is that on average are consuming a little over, which as you know is a jug-will have to pay an extra energy substantial surcharge and gratuity will be obliged to make a new contract for more power. That is, that with these new meters will you detect small overruns that now escape them, they will charge with flags and will do great business by increasing the power range of contracts. You know. I know. The users did not know.
It is disheartening that while you do all this, people who are supposed to represent the interests of citizens continue discussing the sex of the dogs and the hounds. If this were a free market, there would be penalties for quite legitimately exercising its rights as a company and users would be able to choose from. As it turns out you have a real monopoly in the distribution are not talking about a free market and the rules must be different. Certainly should not happen because you do as they exit the lining of the drawers of the electrons and users forced no choice but to swallow. Thank you for your kind and distorted information about his plans to tighten a little pocket, I strongly recommend that your group buys renewable energy production of new wind farms in the Cabildo de Tenerife (and incidentally cheese, wine, yoghurt feed, cows ... or even some small dogs played in the casinos of the house) and I assure you as they happen to charge ten euros for a resignation that I have not asked, I go to the Consumers and Users Organization to avoid I do not fucking case, wasting time, get frustrated and think again that we are defenseless against monopolies, markets operated and inept they are supposed to have to defend ourselves.
Yours sincerely.
III. (And a desperate objection)
PD. The number of information that I indicated in the letter that I should call (902 509 600 902 509 600 Customer Endesa Electricity Distribution) is a call center, as they say is the modern- in Madrid (I would like to create jobs where I pay, I do not know if I understand). We attend a robotics system first and then a nice person who just happens to repeat the company's manual that comes to be: "I understand, but we're going to charge. This is what you get. " Ah. And the number is premium rate, payment, and thus also expected, ask and no reply, also end up paying. By the way, as much as I have read the legal provisions cited in your letter-and others-about the change in the basic measurement equipment, for anything I've seen other interpretation than that it is you who must install and pay the cost of installation.
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