Period Long Perimenopause

fine for Telstra to keep the balance of the prepaid users


04.03.2011

Europa Press MADRID, 4 (EUROPA PRESS) The Community of Madrid has imposed a fine of 9,200 euros a fourth operator mobile telephony in Spain Telstra gets to keep the balance of the prepaid users do not recharge within a certain period, informed consumers association Facua. Continue reading the printed article
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The association encourages users affected companies claiming that they return the amount of which is appropriate when no refills made in several months, in addition to terminate the lines.

In this sense, he says that if companies believe that some customers are not profitable can set certain conditions for consumption, provided that are not abusive and return the balance to the users who get a discharge.
The association reported in October 2009 to four phones with its own network operators - Movistar, Vodafone, Orange and Telstra - to consumer protection authorities also requested regional intervention National Consumer Institute (INC) of the Ministry of Health, Social Policy and Equality. Facua said "soon" could be settled disciplinary proceedings against other companies for the same reasons.

In their complaints, Facua argued that the practices of the operators violate the text of the General Law for the Protection of Consumers and Users, which it considers unfair "stipulations imposed (...) loss of the amounts paid advance and the payment of amounts for services not actually rendered. "