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FACUA brutal alert Movistar tarifazo that apply to users of fixed


FACUA brutal alert Movistar tarifazo that apply to users of fixed and is therefore critical that the liberalization paradigm

national landline calls up to 150% rise in price per minute a 50% rate for establishment of communication.


FACUA.org - Spain - March 14, 2011


FACUA-Consumers in Action Alert brutal Movistar rate hikes will apply from 1 June to users of fixed and this is critical the consequence of liberalization model contrary to the interests of users, in which the Government sets a maximum rate or benchmark.


So FACUA warns that national landline calls up to 150% rise in price per minute and a 50% rate for establishment of communication, as is clear from the letter he is sending Movistar to subscribers.


In the letter, the company intends to conceal that it will apply an increase indicating that these rates are often simplified in a single zone (from 0 to 24h, Monday to Sunday) to provide trading conditions Simple ", an argument that the association considered a joke insulting to consumers.


The increase, warns FACUA particularly affect less affluent users, the volume of calls makes it unnecessary to employ flat rate calls to landlines.


FACUA claims that liberalization sectors such as telecommunications eliminating fixing a maximum rate or reference by the Government as it causes increases.


Therefore, the association called the Executive to review its policy in liberalized sectors so that consumers can be protected against excessive charges and lack of competition.


So FACUA claims the government set rates to eligible consumers in voice services, messaging and Internet access to fixed and mobile telecommunications, as has been done and the European Commission calls and Mobile SMS roaming.


Upload the establishment and the price per minute for calls to landline


FACUA warns that the changes involve an increase of 50% rate for the establishment of each national call to other fixed ( local, provincial and interprovincial), increasing from the current 11.8 cents (10 plus 18% VAT) to 17.7 (15 plus VAT). So, have the same price-setting that Movistar had applied to mobile calls.


Also, the price per minute for local calls and provincial conducted from Monday to Friday 20.00 to 8.00 pm Saturdays, Sundays and national holidays will rise by 150% from the current 0.708 cents (0.6 plus VAT) to 1.77 (1.5 plus VAT). And is that Movistar will eliminate the reduced schedule and match its rate to that currently applied in the normal schedule.


So FACUA says a local or provincial 2 minutes done in the current rise time decreased by 61% from cost 13.216 cents (11.2 plus VAT) to 21.24 (18 more VAT).


The rise in the price per minute also applies to inter-provincial calls, where the disappearance reduced schedule current 4.956 cents (4.2 plus VAT) will go to 8,496 (7.2 plus VAT). The increase in this case is 71%.


FACUA has found that when contact with your Movistar customer to inquire about the price rise, in many cases indicate that its telemarketers are not aware of that there will be no rate change on 1 June, although the company has already sent a letter to users.